On Thursday, December 10, 2009 the Palm Springs Public Library will be introducing a new online cataloging system. This new intuitive, windows-based library catalog will make it easier for users to search for materials, place holds and access their library account online, whether from home or in the Library.
There are also several new features that are available if the user chooses, such as allowing a user to keep a history of all the materials they check-out and the ability to suspend and reactivate a hold request—not losing their place in the queue if going out of town. These along with the standard features of renewing materials online, placing holds and searching for materials will all be simpler with the new online system.
To prepare for the launch on Thursday, December 10th the library will need to pull data and be offline for a period of approximately five days. This means that the current online catalog will go offline at the close of business on Friday, December 4th. This will mean that the following functions will be unavailable to users for this brief period: placing holds, renewing materials, and reviewing a user’s account online. It is also important to note that during this offline period library staff will also not have access to these same functions, so the library asks that any hold or renewal requests wait until after the launch on Thursday, December 10th. However, it is expected that the launch process will be very smooth and worth this short wait.
It is important for all library card holders to make sure they have the new library card and key tag introduced in the Fall of 2007. The older library cards will not work with the new online system. Old library cards may simply be brought in to the Library and be traded in for the new library cards. No fees, no fuss.
The Library staff will offer one-on-one on-the-spot tutorials to users in the Library the first few days after the launch. “This new system will be so much easier for the public to use, something that many Library users have requested,” said Barbara Roberts, Director of Library Services, “And moving to this new technology is actually reducing our annual maintenance fees while being simpler for the staff to use as well, so it’s a win-win for everyone!”
With this new system launch the Library will now be accepting VISA or MasterCard for the payment of fines and fees. Both the new online catalog and the acceptance of credit cards will make Library use easier and more convenient for the public.